Operations Director: Constance Simms, RN, CBN
Connie is the operations director of the bariatrics and metabolic surgery division in the surgery care division in the CHS Medical Group. In addition to her duties as the operations director for the division, she is responsible for the coordination of the bariatric surgery program at Carolinas Weight Management as well as all of the Center of Excellence designations. She was the first nurse in the region to be certified by the American Society of Metabolic and Bariatric Surgery as a Certified Bariatric Nurse (CBN). Connie has extensive experience in nursing administration and has a background in ICU, GI nursing and endoscopy. Connie is an affiliate member of the American Society for Metabolic and Bariatric Surgery (ASMBS), the American Society for Nutrition (ASN), the Medical Group Management Association (MGMA) and the North Carolina Medical Group Manager’s.
Office Manager: Ashley Hassey
Ashley is the office manager for all of the Carolinas Weight Management locations. She manages the office staff at each location and has many years of diverse managerial experience. Ashley serves on committees within Carolinas HealthCare System and coordinates health fairs and outreach for the center.
Support Services Coordinator and Surgery Navigator: Lisa Green and Heather Howard
Lisa Green is the support services coordinator. She verifies insurance benefits and has extensive experience with claims and insurance submissions. Lisa coordinates the insurance verification and pre-certification process for all patients in the bariatric surgery program and submits all pre-authorizations to insurance.
Heather is the surgery navigator. She meets with all new patients at the information sessions as well as their initial office visit with the surgeon and the surgical team. She reviews all of the specific requirements and any other consults and clearances that the surgeon has ordered and feels are necessary prior to surgery. Heather periodically checks in with patients throughout the process and assists with navigating the patient throughout the surgical program.
There are many other office staff to assist our patients as needed in person and on the phone.